Any company that is determined to operate as lean and mean as possible in order to enjoy a competitive edge knows that contracting outsourcing services can be a very beneficial practice, which can help manage costs and improve profits. Business process outsourcing is available for just about any area of a company’s operations and can help manage growth while containing overhead.
Business Process Transformation is done for a number of different reasons, which can be one or more of the following: to increase shareholder value to reduce costs, to foster business transformation, to streamline and improve operations, to overcome lack of internal capacity and capabilities, to keep up with the competition, to gain competitive advantages, to increase sales, to expand and improve service, to mitigate capital investments, to improve cash flow and many other benefits, both tangible and intangible.
Business Process Services is commonly used for many of the ancillaries or “non-core” functions of an enterprise. Some examples of these types of functions that are commonly handled by outsourcing services are the following: legal functions, accounting services, sales and marketing, customer support, call centers, human resources functions, strategic sourcing, distribution functions, logistics, information technology and even some manufacturing services.
It should also be noted that non-core versus core business processing will differ by company and also by industry. For instance, an accounting firm might outsource projects that relate to marketing or to their information technology infrastructure, but would most likely have their own business accounting needs taken care of in-house as opposed to being outsourced.