A technical understanding of a particular product is not a child's play. And if you do not have the technical knowledge of handling a machine, it can take you on a roller coaster ride. Also, sometimes this may lead to an adverse effect on the operation of the business.
To deal with this problem, recruiters are now offering job opportunities for field service engineers recruitment to the companies for their customer support.
The work of an application engineer generally includes the preparation, direction, and coordination of a specific project. The documentation may include various schemes, manufacturing specifications, production schedules and work related to contracts, etc. This service may be associated with product applications in sensor systems used by the customer or to questions relating to the performance of specific products.
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In addition to the equipment selling process, the company provides services such as application engineering, system engineering, project management, custom fabrication, construction, and installation and repair of equipment.
This helps in testing, debugging, user manual, design specifications, system manuals, and other related matters. Utilizing these services cut costs on in-house staff upgradations and allows the use of the infrastructure with no operating costs.
If you encounter technical problems then approaching your application engineer is not a bad idea.