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Range extender wifi

How To Fix Genie App Status Problem On Wired Computer?

Today, we will explain why the Genie connection status displays ‘Not enabled’ message on the computer connected via a wired connection to the Netgear router. Before discussing the troubleshooting steps, we would like to discuss the symptoms.


  • Wi-Fi connection status displaying ‘Not enabled’ on the wired computer screen.


  • The Wi-Fi connection if displaying ‘Not enabled’ then it means the Genie app has detected that the wired connection is being used by device or computer to access the app.
  • Genie’s status is also dependent on the connection done by the router.
  • If the Desktop Genie app can be used with the wireless device or when switched from wired to wires, then you will find ‘Automatically enabled’ message flashes on the screen. For example, if you are using the Wi-Fi capability on the desktop computer, then you will find the same interface.

This is how you can remove the ‘Genie app status’ problem from the Netgear router connected to the wired desktop.

Now, we will discuss how to unregister the remote access on Netgear?

If multiple devices are registered on remote access accounts, then you will find the problem using the Netgear Alexa skill. In the upcoming passages, you will come to know how to unregister the remote access from the Netgear router.

  1. Download and install the Netgear Genie app on your computer first. If you are using the extender and Netgear WiFi extender not working, then you will find the Netgear genie software useful for this purpose. To download the Desktop version on windows, go to the ‘Windows Store’.
  2. Launch the Desktop Genie app.
  3. Over to router settings and click on ‘Remote access’ to login.
  4. Login to the Netgear account using the credentials.
  5. Select the offline router and model number of the router.
  6. Tap ‘Unregister’ to remove the device from the Netgear account.
  7. If you have more than one offline device, then select ‘Unregister’ for each one.
  8. Make sure that only one device is online at present.

This is how you can enable the Netgear Genie on a remote computer or unregister any device from the Netgear router. For any issue,click here for more options or contact Netgear experts.

Process To Configure Range Extender Through WPS Button

Did you know that your Netgear Wifi range extender can be configured using the WPS button? If your answer is no then this post is only for you. Keep reading the post to get answers to all the queries related to the configuration of Wi-Fi range extender via WPS button.

Configure Wi-Fi Range Extender Via WPS Button:

1. Connect the range extender to the power supply, which is in the close proximity of your router.

2. Push the WPS button on the router for 2-3 seconds.

It is crucial for you to note that once you have pushed the WPS button on the router, then you have to push the same button on the Wi-Fi range extender within 2 minutes. Pushing the button after two minutes will not help you in setting up the wifi range extender. So, timing is very important aspect of this process. This process is a bit complicated than how to setup a WiFi, so you need to pay attention towards it.

After you push the WPS button on the Router, see the WPS LED blinking. If the LED doesn’t blink, then push the button again. Keep doing it until the LED blinks. The same needs to be done for the Wi-Fi Range extender as well because you need to see that LED blinking in order to assure that the WPS function is working in the right way.

3. The whole WPS process take two minutes to perform. So, keep patience and wait for two minutes. It doesn’t matter what color you see or how many signal bars are there on the device. If you have pushed the WPS button on both devices in same time, then you are not likely to face any problem in connecting your Range Extender to the router/AP.

4. If you see the wireless signal LED turning off after two minutes, then the WPS process has failed. You will have to try one or more of the above-mentioned steps of WPS operation one or more times to form this process work. You can go to www mywifiext net login and see if your range extender is correctly setup or not.

5. Finally, you can place the Wi-Fi Range extender in a place where you would like to increase the coverage of the wireless signal. There is no need to repeat the above-mentioned process because when you plug in the range extender, then it is going to connect automatically.